Before You Start
We take pride in how we raise our dogs and puppies and strive to always produce only the best quality pet for your companionship and enjoyment. Please understand that our puppies are only sold as family pets/companions, and no breeding rights are available.
Outlined below, you will find our process for purchasing one of our amazing puppies.
Please understand that we cannot guarantee the genders of our puppies. We will note which gender you prefer, but we cannot guarantee that you will have that option once it is your turn to select your puppy. We do assisted-picks/assignments at the age of six weeks via facetime only. Your balance owed for your puppy is due at the time of selection. If there are not enough puppies of your preferred gender, you may transfer your deposit to the next litter, but you will be subject to the current prices. Application and reservation fees (deposits) are non-refundable barring extreme circumstances. To reserve a puppy, I must speak with you first. I like to make a connection with anyone wanting to add a Knox Family Puppy to their family.
Click on the link above to fill out an application for a puppy. Once we have received your application, we will schedule a phone interview with you. This is very important for us to be able to establish a connection with you, and for you to do the same with us.
Once we determine that we are a good match for each other, and both parties agree to move forward with the process, we will email you an invoice so that you can pay your non-refundable $500 deposit. All money paid goes toward the final price of your puppy.
Should you choose to defer your place in line until the next litter, you will be subject to the current prices. You may defer your deposit only three times before forfeiting your deposit and your place on any waitlist. Simply changing your mind about purchasing a puppy will result in you forfeiting your deposit.
**Our policies are subject to change at any time.
After we receive your non-refundable deposit, you will be placed on our waiting list for an upcoming litter. Clients are placed on our waitlist according to a first-come, first-served order. Because we cannot guarantee what gender each litter will produce, we do not reserve puppies based on gender.
PUPPY ASSIGNMENTS/PICKS: At the age of six weeks, we do FACETIME ASSIGNMENTS/PICKS for puppies. Based on your preferences regarding personality traits, gender, and color, we will assign/assist you in making the best decision for you and your family. We WILL limit the number of puppies you have access to in order to help you with your decision. To have access to a full litter of puppies is non-productive, and is overwhelming to clients.
If paying via credit card, final payment is due when you pick/are assigned your puppy. We will invoice you for the final balance, plus 3% to cover the processing fees imposed by the credit card companies. We will accept VENMO and ZELLE as well.
If you prefer to pay with cash, you may pay for your puppy when you come to pick him/her up. A receipt will be provided to you for your records. We will also accept postal money orders or certified checks, but they must be received two weeks prior to puppies being sent home.
Puppies are to be picked up when they are 8 weeks old. If the distance is an issue, we can TRY to arrange for a Flight Nanny to bring your puppy to you. I cannot guarantee the availability of a flight nanny. All Flight Nanny fees for puppy transport expenses are the responsibility of the buyer and are paid directly to the Flight Nanny. The airports we are able to offer service through are:
SDF (Louisville International Airport - $300 fee paid to us plus Flight Nanny Fee)
BNA (Nashville International Airport - $300 fee paid to us plus Flight Nanny Fee)
Puppies need to be picked up when they are anywhere from 7 to 8 weeks old. PUPPIES KEPT PAST 8 WEEKS WILL INCUR A $50 PER DAY ADDITIONAL BOARDING AND TRAINING FEE. IF PICK UP IS AFTER 12:00 PM CST, YOU WILL BE CHARGED FOR THAT DAY AS WELL. PLEASE BE CONSIDERATE OF THIS AS PUPPIES DESPERATELY NEED TO BOND WITH THEIR NEW FAMILIES ASAP.
***ALL WHITLEY PUPPIES MUST GO HOME NO LATER THAN 8 WEEKS IF THEY ARE FLYING. WHITLEY'S PUPPIES ARE VERY LARGE AND THE CUT OFF WEIGHT FOR INCABIN FLYING FOR PUPS IS 20 POUNDS. THERE WILL BE NO EXCEPTIONS FOR PUPPIES FLYING FROM WHITLEY'S LITTERS.***
We reserve the right to refuse service to anyone at any time. This process is subject to change at our discretion.
We also reserve the right of first pick of any litter without exception.